Service

Machine and Torch Repairs

Please fill out the repair request form and send it back with your equipment as this will help us process your repair efficiently.

Check that all packages are marked appropriately and are shipped as soon as possible after obtaining the RMA number.

• TIP TIG Warranty and Repair RMA FORM DOWNLOAD

Machine Warranty

All items returned under warranty will be examined and evaluated, and the customer will be contacted within three working days of receipt. Products covered by the WARRANTY TERMS will, at the discretion of TIP TIG USA, be repaired, replaced, and returned in a timely manner. . Alternatively, a credit for the defective product may be issued, at the discretion of TIP TIG USA, according to the WARRANTY TERMS. We are of course happy to provide a spare unit for the warranty period. This warranty shall not apply to goods that have been altered or repaired or that have been subject to misuse or used while any parts are loose, broken, or damaged or used with other than original TIP TIG parts which may affect performance and safety

• TIP TIG Warranty DOWNLOAD

Warranty Disclaimer:

Warranties are provided to the original purchaser only; warranty is not transferable.

TIP TIG USA will not honor the warranty for any equipment that is not purchased through an authorized distributor.